ABOUT THIS WEBSITE

Administration and Copyright

This website is produced and hosted by Jubilee Church, Registered Charity Number 1096992. Ticket sales are made for and on behalf of Jubilee Events, Registered Charity Number 326223.  Please see the charities section for information about other charities represented. All content, including the design, is the intellectual property of Jubilee Church, Jubilee Events, and the other charities represented, except for third-party templates, graphics and software which is the intellectual property of their respected authors and credit has been given where applicable.

Any questions or problems with the technical operation of the website, e.g. missing pages, broken links or other malfunction should notified to us using the contact page.  If you would like to book into an event and are unable to use this website for any reason, please contact Jubilee Church using the address or phone number at the bottom of every page and we will assist you or create a booking for you.

Privacy, Data Protection and Security

Please read the accompanying General Privacy Notice to understand how we may collect and use your personal data.

The Jubilee Church website stores personal information for the purposes of event booking, and also logs general visitor data which is collected and used to improve and maintain the website for the visitors benefit. Payment details are processed by PayPal and are not stored or processed on the Jubilee Church website.

The Jubilee Church website uses SSL encryption technology to ensure that your data is protected as it is transferred from the web browser on your computer or device onto our computer systems.  You can verify that you are using SSL encryption by looking for the padlock logo on your web browser address bar.

To ensure the security of your personal information, you are advised to make sure your computer or device is up to date with the latest software updates and is running up to date anti-virus software.  We do not guarantee that the Jubilee Church web site will be compatible with all hardware and software which may be used by visitors to the site. We will not be liable for damage to, or viruses that may affect, your computer equipment, software, data or other property as the result of your access to, use of or browsing of this website or your downloading of any materials, data, text or images.

If you have indicated on a form that you wish to receive marketing material, your personal details will be included in a database compiled for marketing purposes. From time to time, you may receive marketing information from Jubilee Church and our associated organisations and selected third parties.  If you have indicated that you wish to receive marketing material or email updates from Jubilee Church but subsequently change your mind, please email office@cotnjubilee.co.uk .  As soon after this as is reasonably practicable, we will remove your name from the relevant database.

Bookings and Refunds

It is your responsibility to check that you have booked into the correct event on the correct dates. If you have made a mistake or are unable to attend an event you have booked, please contact us as soon as possible. Cancellations may not be accepted less than ten days before the start of an event.

Any clerical error made by Jubilee, for instance and incorrect date or price, will be notified to the customer as soon as possible and subject to correction without penalty to Jubilee.

All sales are subject to the provisions of English law.

Links to other websites

The Jubilee Church website contains links to other websites of interest. However, once you have used these links to leave this website, you should note that we do not have any control over that other website. We cannot be responsible for the protection and privacy of any information which you provide while visiting such websites, and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We recommend that you review the websites privacy policy as a precautionary measure. Jubilee Events does not endorse any external sites and is not responsible for their content.

Cookies

The Jubilee Church website uses cookies as an essential part of the functioning of the booking system, and to help us understand how people use our website. We use cookies to capture which pages are most popular, how long people spend on each page and what links they use to access the information they are seeking. We use cookies to enable the website to ‘remember’ details that you voluntarily give, such as when you complete online forms, so that you do not have to retype the information next time you use the website.  We use cookies to provide links with social media sites such as Facebook and Twitter.

By using this website you are implying consent for these cookies to be placed on your computer. If you would like to remove these cookies and opt-out of the services that use them you can by selecting the appropriate settings on your browser.

What is a cookie?

A cookie is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that cookie. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. It allows a website to remember things such as your preferences or remembers your details when filing out a form. They are controlled by your computer. If you visit the Tools section in your browser menu, you will find details of your cookies settings.

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this sometimes involves placing small amounts of information on your computer, mobile phone or whatever device you are using to access the internet. This information is held in cookies.

Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can set your browser to warn you before accepting cookies, or you can set it to automatically reject them. Please note that by rejecting cookies you may not be able to effectively use the Jubilee Church website. See your browser ‘help’ button for how to change your cookie settings.

For more information about cookies, how to remove cookies from your device, or how to block individual cookies from being received, please see the instructions and guidance at www.aboutcookies.org.

Your personal data – what is it?

“Personal data” is any information about a living individual which allows them to be identified from that data (for example a name, photographs, videos, email address, or address).  Identification can be by the information alone or in conjunction with any other information.  The processing of personal data is governed by the Data Protection Bill/Act 2017 the General Data Protection Regulation 2016/679 (the “GDPR”) and other legislation relating to personal data and rights such as the Human Rights Act 1998.

Who are we?

This Privacy Notice is provided to you by Jubilee Church Maidstone.

Jubilee Church Maidstone works closely with other organisations who work together to deliver the Church’s activities. Jubilee Church Maidstone works together with:

• Jubilee Events (who oversee most of the events run by Jubilee Church Maidstone);
• Jubilee Family Life Centre (who provide courses, counselling and/or pastoral care)
• Jubilee Training Centre;
• Restoring Hands; and
• Jubilee Resource Hub.

As the Church is made up of all of these organisations working together, we may need to share personal data we hold with them so that they can carry out their responsibilities to the Church and our community.  We are all responsible to you for how we process your data.

Each organisation has their own tasks within the Church and a description of what data is processed and for what purpose is set out in this Privacy Notice.  This Privacy Notice is sent to you by Jubilee Church Maidstone and on behalf of each of these organisations.  In the rest of this Privacy Notice, we use the word “we” to refer to each organisation, as appropriate.

What data do the organisations listed above process?

They will process some or all of the following where necessary to perform their tasks:

• Names, titles, and aliases, photographs;
• Contact details such as telephone numbers, addresses, and email addresses;
• Where they are relevant to our activities, or where you provide them to us, we may process demographic information such as gender, age, date of birth, marital status, nationality, family composition, and dependants;
• Where you make donations or pay for activities such as use of a venue, financial identifiers such as bank account numbers, payment card numbers and payment/transaction identifiers;
• Non-financial identifiers such as vehicle registration numbers;
• The data we process is likely to constitute sensitive personal data because, as a church, the fact that we process your data at all may be suggestive of your religious beliefs. Where you provide this information, we may also process other categories of sensitive personal data: mental and physical health, details of allergies etc and medication being taken.

How do we process your personal data?

The organisations will comply with their legal obligations to keep personal data up to date; to store and destroy it securely; to not collect or retain excessive amounts of data; to keep personal data secure, and to protect personal data from loss, misuse, unauthorised access and disclosure and to ensure that appropriate technical measures are in place to protect personal data.

We use your personal data, for some or all of the following purposes:

• To enable us to meet all legal and statutory obligations;
• To carry out comprehensive safeguarding procedures (including due diligence and complaints handling) in accordance with best safeguarding practice from time to time with the aim of ensuring that all children and adults-at-risk are provided with safe environments;
• To minister to you and provide you with pastoral and spiritual care (such as visiting you when you are ill or bereaved and/or sending flowers)and to organise and perform church related services for you, such as baptisms, dedications, weddings and funerals;
• To deliver the Church’s mission to our community, and to carry out any other voluntary or charitable activities for the benefit of the public as provided for in the constitution and statutory framework of each organisation;
• So as to keep a record of Jubilee Church Maidstone’s membership;
• To fundraise and promote the interests of the Church and charity;
• To maintain our own accounts and records;
• To process a donation that you have made (including Gift Aid information);
• To issue parking permits for Jubilee Church Maidstone’s properties;
• To seek your views or comments;
• To notify you of changes to our services and events;
• To send you communications which you have requested and that may be of interest to you. These may include newsletters, information about campaigns, appeals and other fundraising activities;
• To enable us to provide a voluntary service for the benefit of the public in a particular geographical area as specified in our constitution;
• Our processing also includes the use of CCTV systems for the prevention and prosecution of crime.

What is the legal basis for processing your personal data? 

Most of our data is processed because it is necessary for our legitimate interests, or the legitimate interests of a third party (such as HMRC for gift aid claims).  An example of this would be our safeguarding work to protect children and adults at risk. We will always take into account your interests, rights and freedoms.

Some of our processing is necessary for compliance with a legal obligation.  For example, we are required by HMRC to keep gift aid declarations for six years plus the current year.

We may also process data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract. An example of this would be processing your data in connection with the hire of church facilities.

Religious organisations are also permitted to process information about your religious beliefs to administer membership or contact details.

Where your information is used other than in accordance with one of these legal bases, we will first obtain your consent to that use.

Sharing your personal data

Your personal data will be treated as strictly confidential.  It will only be shared with third parties where it is necessary for the performance of our tasks or where you first give us your prior consent.  It is likely that we will need to share your data with some or all of the following (but only where necessary):

• HMRC;
• Our contractors. For example, to maintain our database software;
• People in a position of leadership within the organisations to support the mission of the Church. For example, the pastoral team and home group leaders, who may provide confidential mentoring and pastoral support;
• On occasion, other churches with which we are carrying out joint events or activities. 

How long do we keep your personal data?

We will keep some records permanently if we are legally required to do so.  We may keep some other records for an extended period of time. For example, it is current best practice to keep financial records for a minimum period of 7 years for the Charities Act and HMRC purposes.  In general, we will endeavour to keep data only for as long as we need it.  This means that we may delete it when it is no longer needed.

Your rights and your personal data 

You have the following rights with respect to your personal data:

When exercising any of the rights listed below, in order to process your request, we may need to verify your identity for your security.  In such cases we will need you to respond with proof of your identity before you can exercise these rights.

1. The right to access information we hold on you
   • At any point you can contact us to request the information we hold on you as well as why we have that information, who has access to the information and where we obtained the information from. Once we have received your request we will respond within one month.

2. The right to correct and update the information we hold on you
   • If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated within one month.

3. The right to have your information erased
   • If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold.
   • When we receive your request we will confirm whether the data has been deleted or the reason why it cannot be deleted (for example because we need it for our legitimate interests or regulatory purpose(s)).

4. The right to object to processing of your data
   • You have the right to request that we stop processing your data. Upon receiving the request we will contact you and let you know if we are able to comply or if we have legitimate grounds to continue to process your data. Even after you exercise your right to object, we may continue to hold your data to comply with your other rights or to bring or defend legal claims.

7. The right to data portability
   • You have the right to request that we transfer some of your data to another controller. We will comply with your request, where it is feasible to do so, within one month of receiving your request.
8. The right to withdraw your consent to the processing at any time for any processing of data to which consent was sought.
   • You can withdraw your consent easily by telephone, email, or by post (see Contact Details below).
9. The right to object to the processing of personal data where applicable.
10. The right to lodge a complaint with the Information Commissioner’s Office.

Transfer of Data Abroad

Any electronic personal data transferred to countries or territories outside the EU will only be placed on systems complying with measures giving equivalent protection of personal rights either through international agreements or contracts approved by the European Union. Our website is also accessible from overseas so on occasion some personal data (for example in a newsletter) may be accessed from overseas.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions.  Where and whenever necessary, we will seek your prior consent to the new processing.

Contact Details

Please contact us if you have any questions about this Privacy Notice or the information we hold about you or to exercise all relevant rights, queries or complaints at:

Jubilee Church Office

Email:office@cotnjubilee.co.uk

Phone: 01622 804664

Address: Jubilee Resource Hub, 9 Ashford Road, Maidstone, Kent, ME14 5BJ

 

You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Organisation Name	Organisation Type	Charity Number	Company Number
Jubilee Events	Charitable Trust	326223
Jubilee Church Maidstone	Charitable Trust	1096992
Jubilee Church Maidstone	CIO	1168027
Church of the Nations Maidstone Training Centre	Charitable Trust	1090619
Jubilee Family Life Centre	Charitable Trust	1099579
Jubilee Resource Hub		1115331	5770783
Jubilee Training Centre	CIO	1164915
Restoring Hands (ex Living Waters)	Charitable Trust	1056210
Restoring Hands	CIO	1173152